Terms & Conditions

Welcome to Pride Bazar, a trading name of Glowing Gallery LTD. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions:

• Order Placement: Orders must be placed via our website or through direct contact with our team. It is your responsibility to ensure that all order details, including design specifications, quantities, and delivery information, are accurate.
• Custom Designs: All custom designs submitted by you must comply with intellectual property laws. We are not responsible for verifying the ownership of the designs provided by customers.
• Order Processing: Orders are processed based on the information provided by you. Any changes to the order must be communicated promptly. Once production begins, modifications may not be possible.
• Payment: Full payment is required at the time of order placement. We accept various payment methods as indicated on our website.
• Delivery: We will deliver the products to the address provided by you. Delivery times may vary depending on the location and order specifications.
• Liability: We are not liable for any indirect, special, or consequential losses arising from the use of our products or services.
• Governing Law: These terms and conditions are governed by the laws of the United Kingdom.

Privacy Policy

At Pride Bazar, a trading name of Glowing Gallery LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data:

• Information Collection: We collect personal information such as your name, email address, phone number, and delivery address when you place an order or contact us.
• Use of Information: Your information is used to process orders, communicate with you, and improve our services. We do not sell or share your personal information with third parties, except as necessary to fulfill your order.
• Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
• Cookies: Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
• Your Rights: You have the right to access, modify, or delete your personal information at any time by contacting us.
• Changes to Policy: We may update this Privacy Policy from time to time. Please review it regularly to stay informed of any changes.

Refund & Return Policy

At Pride Bazar, a trading name of Glowing Gallery LTD, we strive to provide high-quality custom products. However, we understand that issues may arise, and we have established the following refund and return policy:

• Non-Refundable Orders: Due to the customized nature of our products, returns and refunds are not possible if the incorrect details were provided by you during order placement.
• Company Error: If the issue is on our side (e.g., incorrect product, printing errors), we will offer a full refund within 24 hours of receiving the returned product.
• Return Process: To initiate a return, please contact us within 7 days of receiving your order. We will provide instructions on how to return the product.
• Refund Timeline: Refunds will be processed within 24 hours once the returned product is received and inspected.
• Contact Information: For any questions or concerns regarding returns, please contact us at info@pridebazar.com